To ensure aggressive behaviors does not affect the safety of our facility and guests, we will strictly abide by the Three Strike behavior policy. Aggressive behavior includes, but is not limited to: hitting, biting, scratching, kicking, choking, punching, etc. Please note the WiggleWorks kids’ three-strike policy:

• 1st strike — a WiggleWorks kids’ staff member will redirect the child’s behavior and asks the parent/guardian to keep an eye on the child’s behavior to prevent additional issues.

• 2nd Strike — A WiggleWorks kids’ staff member asks the parent to have the child take a break from the playground. Our staff member will offer coloring page or book to help calm the child.
• 3rd Strike — Not every child has a perfect day every day and we understand! If the child reaches his/her third strike, our Manager on Duty will ask the parent to leave and return another day

We ask that you follow the same well-child rules for most public facilities and keep yourself and your children at home during times of illness. We reserve the right to refuse admittance to a visibly sick parent and/or child at our discretion. WiggleWorks does have an illness policy and appreciates your compliance in advance: You and/or your child may NOT enter our facility if you experience any of the following:

• Active vomiting
• Active diarrhea
• Symptoms of an airway infection (cold/cough/runny nose with anything other than clear mucus)
• Extreme tiredness and/or lack of appetite
• Fever with headache, body aches, earache, sore throat
• Undiagnosed or unknown rash (a rash that has not been seen or treated by a health care provider)
• Any of the above symptoms with fever or chills
• Untreated skin conditions such as impetigo, lice, scabies, or similar conditions
• If antibiotic treatment is needed, your child should remain home for the first full 24 hours of medication (e.g., if your child has three doses per day ordered, then three doses must be given before allowed to enter)
• Untreated Communicable Disease

DIAPERS AND PULL-UPS MUST BE COVERED BY CLOTHING AT ALL TIMES

Your child must be under 48″ to play on our indoor playground. The height rule must be strictly enforced for the safety of all children. The structures are designed with specific height and weight limitations. We’re sorry that we cannot make exceptions. Please measure your children before coming to prevent disappointments. Children over 48” are allowed in our facility free of charge, but will be required to remain off of the playground at all times. This policy is not negotiable; if repeatedly ignored, you will be asked to leave the facility.

• Admission is valid until the closing time of the day admission was purchased. You and your child must have a sticker or wristband for in-and-out privileges.
• Minors (17 and younger) must be accompanied by an adult. Parental supervision required. No drop-offs. Do not leave your child unattended!
• Everyone must wear socks in the play area.
• No food, drink, or gum is allowed in the play area.
• For safety reasons, WiggleWorks kids must abide by our legal facility occupancy capacity or less at all times.
• Use of our center is at your own risk and you will be asked to sign a waiver of liability to participate.
• We are not responsible for loss, theft, or damage of your property. Do not leave valuables or personal belongings unattended.
• Our facility is designed for CHILDREN’S PLAY ONLY. We require adults to refrain from riding, jumping, etc. on the facility attractions but do encourage you to assist your child/children in enjoying the play area.

Parents — we encourage you to use our facility to either interact with your children or take a break and allow your child/children to interact with others. While we offer free Wi-Fi and a comfortable atmosphere, your number-one priority is to look after your child.

We reserve the right to refuse service to anyone, for any reason, at any time, if the safety and security of our facility are in question.

All of our facilities live our “Keep Safe and Be Clean” Core Values through rigorous routine.

• Hourly: (every 60-90 minutes) Clean and sanitize playground and all exposed surfaces

• Daily: Opening and Closing cleaning and sanitizing of all spaces

• Monthly: Deep cleaning checklists designed to ensure the facility and our playground are not only tidy, but more importantly, free of dirt, dust, grime, food, and bio-hazardous particles

The health and safety of our facility is our top priority and we appreciate any help from our guests to help us keep our facility in clean and sanitary order.

All of our toys are designed and built with the highest attention to detail and quality. Our playground equipment complies with local, state, and international safety standards as well as the specific manufacturing quality standards of the ASTM F-24 guideline. Additionally, our equipment is permitted and licensed as an amusement by the state of WA L&I electrical division and is inspected annually for safety.